Amazon is increasingly plagued by fake reviews and scams – this article in The Economist shows how sellers game Amazon.
Charity stores are an important part of UK High Streets – but a combination of collapsing footfall, higher costs, and the shift to online shopping all threaten the sector.
It seems that we’re watching the death throes of the House of Fraser – or at least of the House of Fraser brand. How much of this is a sign of the broader changes in retailing, and how much is the story of a poorly managed brand?
Marks and Spencers have announced seven thousand job losses. What does this mean for M&S and retailing more generally?
Apple UK has allegedly asked UK landlords for substantial rent cuts. In an environment where the value of retail space is a fraction of what it was 6 months ago, should we be surprised?
The main thing stopping a significant shift towards urban cycling isn’t a lack of desire -it’s a lack of bicycles.
Now that retailing in the UK is starting to open up, we can break retailers into three groups – two you should support and one you should avoid.
We are starting to see some v. small changes in how transportation is changing in Covid-19 Scotland thanks to Spaces for People. What we don’t know (yet) is how much of the funding is going to benefit pedestrians/walkers.
See a video intro to the set of magazines I wrote earlier this year that capture everything that the LIKE! project has learned about accelerating innovation and building capacity by developing ‘innovation cultures’.
I developed the ‘LIKE Cycle’ as an iterative model for capacity development and innovation that builds upon everything we’ve learned delivering the LIKE! project. The LIKE Cycle is a both a pathway for individual and organisational skills development, and a roadmap for service innovation and development.
There’s a real expectation that cities and municipalities will be innovative – almost by default. Innovation requires skilled staff and a flexible organisation, so Like! explored ways to develop organisations to embed innovation in how they work and in how they design and improve services.
LIKE’s Smarter Services work developed new ways of working with citizens and service users to use data and information to complement efforts to co-design better services. There were three themes: 1) Data for Smarter services, 2) Local services, and 3) Channel and content strategies
LIKE! has been developing new ways for cities and communities to use data – to design and deliver better services, and to make better policy decisions for communities.
The ‘Creating Digital DNA’ work in LIKE! has focused on 3 areas: 1) Digital dashboards, 2) Local data for local services, and 3) the Internet of things (IoT).
Learn how BLING (Blockchain in Government) plans to accelerate and de-risk the development and deployment of blockchain-enabled e-services in the North Sea Region of Europe.
A key risk faced by many projects is they didn’t make sure that they had enough staff to deliver what they promised.
I’ll tell you why this is such a big deal to funders and managers, and how you can change your approach to better manage this risk.