Creating Municipal ICT Architectures – a Smart Cities resource

E-government requires e-services, delivered by automated business processes and supported by information and communication technologies (ICT). These services can be reinforced and strengthened by using business architectures, information systems architectures, technology architectures and the processes used to produce these resources.

Architecture frameworks often are difficult concepts to understand. This publication is a collection of ideas about enterprise architecture which we hope will contribute to people’s understanding of this subject.

This publication answers some basic questions: What is an ICT architecture? What is the value of ICT architectures and how are they produced? Why should we bother with them? Using the enterprise architecture approach, we show how architectures and the processes that produce them can help the development and improvement of e-government.


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