Creating Municipal ICT Architectures – a Smart Cities resource

E-government requires e-services, delivered by automated business processes and supported by information and communication technologies (ICT). The design and delivery of these services can be clarified and supported by using business architectures, information systems architectures, and technology architectures – along with the design and organisational processes used to produce these frameworks.

ICT crchitecture frameworks often are difficult concepts to understand. This publication is a collection of ideas about how to create municipal ICT architectures which we hope will contribute to people’s understanding of this subject and help them as they develop and scale their Smart City services.

This publication answers some basic questions: What is an ICT architecture? What is the value of ICT architectures and how are they produced? Why should we bother with them? Using the enterprise architecture approach, we show how architectures and the processes that produce them can help the development and improvement of e-government.

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