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Key Performance Indicators and Reporting
LIKE! has been developing new ways for cities and communities to use data – to design and deliver better services, and to make better policy decisions for communities.
The ‘Creating Digital DNA’ work in LIKE! has focused on 3 areas: 1) Digital dashboards, 2) Local data for local services, and 3) the Internet of things (IoT).
Like! is a €4.2M Interreg Vb project that is developing a ‘local innovation culture’ approach to address the underlying capacity issues that are hampering the improvement of e-government and e-services.
Like! aims to significantly enhance the capacity of the public sector to facilitate and deliver innovation, resulting in the development of a wide range of services using innovative solutions to deliver better public services.
The Smart Cities project brought together local authorities and academic partners from 13 cities in the North Sea region to develop and deliver better, more customer-focused electronic services. This booklet is a whistle-stop tour of the main findings and conclusions
The Common Process Model has been developed to help you identify, measure and improve the performance of business processes.
Geographical Information Systems can be used by cities in a range of ways to deliver smarter services – these are the key lessons from the Smart Cities Project.
OpeningUp looked at how governments could use social media to deliver better services, and how to leverage the potential of open data to deliver better targeted and more effective services.