Articles, case studies and resources:
Customer Profiling and Customer Insight are key tools for cities to use to deliver better, more targeted and more effective services. This guide explains how to use these techniques.
The Smart Cities Academic Network developed a systemic, accessible approach to knowledge production and dissemination that was designed to accelerate the development of e-services and e-government in Europe.
Six things that I think will shape what the city of the future will look like: the shape of the city today, energy & efficiency, place and space, retailing, neighbourhoods and authenticity.
This is a bibliography of resources and articles that focus on modernity and post-modernity and place – some cover consumption/specific places.
Interesting article on the future of Towns and Cities in the Drum Magazine – and I don’t just say that because I’m quoted in it! A couple of key talking points on future cities: The Future city will look a lot like the current city It will be a lot more efficient – in many