Articles and case studies:

The Smart Cities Approach To Developing Better E-government

'The Smart Cities approach to developing better e-government'

Smart Cities prioritised improving customer services, adopting user profiling in service design/deliver, and exploring the potential of wireless services.

The project used a combination of co-design, targeted academic research, and mainstreaming/public engagement approaches to deliver high-impact and high-profile results that were used to make cities smarter across Europe.